Right of withdrawal

Right of withdrawal for consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a uniform order and these are or will be delivered uniformly;

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

The revocation shall be addressed to

LAZRU COSMETICS TRADING L.L.C
Fast Touch Business Centre,
Building #312, Office 101-08
Al Garhoud, Dubai UAE.
PO Box - 12887

EU Responsible, Làjade GmbH
81673 Munich
Dingolfinger Str. 15
Germany

Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

Returns

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Reasons for exclusion or expiry

Exclusion of the right of withdrawal:

No right of withdrawal for goods that are quickly perishable or whose expiry date would quickly be exceeded. Premature expiry in the case of delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; (1) There is no right of withdrawal for the LÀDUTI hair restorer in accordance with Section 312g (2) No. 2 of the German Civil Code if the seal has been removed from the packaging. This is because the LÀDUTI Hair Restorer is a product within the meaning of § 312g para. 2 no. 2 BGB (German Civil Code) which would spoil quickly after the seal is broken or whose expiry date would be quickly exceeded from that point on (2 months after opening the LÀDUTI Hair Restorer container). (2) The right of withdrawal therefore does not exist according to § 312g para. 2 no. 2 BGB if the seal of the LÀDUTI hair restorer has been removed after delivery because there is a risk that the returned product, would arrive at the reseller with a significantly shorter shelf life.

Against this background, the right of withdrawal is excluded because the

Hair restorer with broken seal for LÀDUTI considering the

return period would be difficult or impossible to resell.

The right of withdrawal is excluded for used hygiene articles.


The right of withdrawal does not apply to contracts

  • for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
  • for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;
  • for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

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The right of withdrawal expires prematurely in the case of contracts

  • for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
  • for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
  • for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

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Sample cancellation form

If you wish to cancel the contract, please complete and return this form. The right of withdrawal is excluded for used hygiene articles.

1. Retoure an:

VDS – Versand- und DatenService
c/o Alaiko GmbH
Siemensstraße 14
D-37412 Herzberg am Harz
Germany

E-Mail: info@lazru.com

2. i/we hereby revoke the contract concluded by me/us for the purchase of the following goods / the provision of the following services
Service (attach copy of invoice if necessary)
Order number: ..........................................
Quantity / name of goods: ...........................
Purchase price: ...................................................

3. ordered on: ........................

4. received on: ........................

5. name, address of the consumer: ......
Customer number: ........................................
First and last name: .................................
Street: .......................................................
Postcode & City: ..................................................

6. place, date & signature customer:
…………………………………………….

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